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Special Issue (on end-user training and learning) Co-editor, Communications of the ACM (with Debbie Compeau, Maung Sein, and Jane Webster), 1994-1995.

Special Issue (on organizational memory systems) Editor, Journal of Organizational Computing and Electronic Commerce, 1996-1998.

Conference Administration

Co-Coordinator (with Roxanne Hiltz and Catherine Dwyer), Mini-track on Social Computing/Mobile Devices, 40^th Annual Hawaii International Conference on System Sciences.

Co-Coordinator (with Chris Wagner, Terry Ryan, Todd Richmond and John Seely Brown), Workshop on Socialware for Education, 38^th, 39^th Annual Hawaii International Conference on System Sciences.

Conference Chair, 1996 Conference of the ACM Special Interest Group on Computer Personnel Research/Special Interest Group on Management Information Systems.

Program Chair, 1995 Conference of the ACM Special Interest Group on Computer Personnel Research.

Co-Coordinator (with Munir Mandviwalla and Maung Sein), Mini-track on Training and Use of Emerging Technologies, AIS Americas 1997 Conference.

Co-Coordinator (with Joline Morrison), Mini-track on Knowledge Management (KM), Organizational Memory (OM) and Organizational Learning (OL), 27^th – 31^st (1994 - 1998 – OM), 32^nd (1999 – OM & KM), 33^rd (2000), and 34^th (2001) Annual Hawaii International Conference on System Sciences.

Co-Coordinator (with Murray Jennex), Mini-track on Knowledge Management, Organizational Memory and Organizational Learning, 35^th (2002) Annual Hawaii International Conference on System Sciences.

Coordinator, Mini-track on Information Systems/Research Programs, 26th Annual Hawaii International Conference on System Sciences, 1993.

Co-Coordinator (with Paul Gray), Mini-track on Group Decision Support Systems, 23rd (1990), and 24th (1991) Annual Hawaii International Conference on System Sciences.

Referee

ACM Transactions on Computer-Human Interaction, 1997-.

ACM Transactions on (Office) Information Systems, 1993, 1996.

Behavior and Information Technology, 2005-.

Communications of AIS, 2000-.

Communications of the ACM, 1989-.

Computer Supported Cooperative Work, 2001-.

Data Base, 1992-.

Decision Support Systems, 1995-

Group Decision and Negotiation, 1995-

Human Resource Management, 2005.

Information Systems Journal, 1991-.

Information Systems Research, 1990-.

International Journal of Human-Computer Studies, 1992-.

Journal of End-User Computing, 1998-.

Journal of Management Information Systems, 1992-.

Journal of Organizational Computing and Electronic Commerce, 1994-.

Management Information Systems Quarterly/Discovery, 1989-.

Management Science, 1991-.

Omega, 1995.

Small Group Research, 1993.

Technology Studies, 1992-93.

ACM Transactions on (Office) Information Systems, 1993, 1996.

Reviewer

Kentucky Science And Engineering Foundation, 2002.

City University of Hong Kong research program, 1999-2001, 2005.

National Science Foundation, 1998.

Canadian Social Sciences and Humanities Research Council, 1993-2006.

Merrill Publishing Company, 1989-1990.

McGraw-Hill, 1990.

ACM Special Interest Group on Computer Personnel Research Conference (Program Committee), 1989-1994, 1997-2003, 2005.

Hawaii International Conference on System Sciences, 1989-2002.

International Conference on Information Systems, 1991-1994, 1996-1998, 2002-2003.

Administrative Sciences Association of Canada Annual Meeting, 1997.

DSS-91, 1991.

Decision Sciences Institute Annual Meeting, 1988, 1990, 1993.

Conference on Desktop Information Technology, 1989.

Third Symposium on Human Factors in Management Information Systems, 1990.

Second Symposium on Human Factors in Management Information Systems, 1989.

3. International Conference Committees

General Co-Chair, First International Conference on Design Sciene Research for Information Systems and Technology, 2006.

The International Conference on E-Government, 2005.

Conference Committee, European Conference on Information Systems, 2002.

Program Committee, Eleventh International Conference on Information and Knowledge Management, 2002.

Conference Committee, 7th Mini EURO Conference, 1996.

Program Committee, Information Systems Development Conference, 2000-2001.

Program Committee, International Conference on Information Systems, 1993, 2000, 2004.

Program Committee, IFIP WG8.2 Conference on Desktop Information Technology, 1989.

Conference Committee, 10th Australasian Conference on Information Systems, 1999.

Program Committeee, International Conference on Information Systems Development, 2000, 2001.

Hawaii International Conference on System Sciences, Information Systems Advisory Board, 2001-.

4. Other

Co-Director, Social Software Learning Lab (SL²), 2004-.

Evaluator, College of Business and Public Administration self-study and 5-year review of degree programs, February 2002.

Member, McNair Scholar Program Faculty (at CGU), 1993-1997.

Member, Graduate Faculty in Psychology, Claremont Graduate University, 1989-.

Sycamore Elementary School Parent-Faculty Association Board, 1991-1999.

Associate faculty member, Xerox Astronaut Program, 1990.

External evaluator for California State University API Project at Cal Poly, Pomona, 1989-1990.

Associate member of the Information Systems and Decision Processes task force on group decision support systems, 1988-90.

Associate Faculty Member, Meeting of the Egyptian Ministry of Cabinet Affairs Support Office, August 1988.

Participant, "MIS Camp" (an informal mini-conference of MIS faculty), August, 1988.

Associate Faculty Member, American Assembly of Collegiate Schools of Business Advanced MIS Institute, 1985.